Bluetooth,Ethernet controller, network controller, PCI device & Unknown devicedrivers not available

[balamuralee]

HP Pavilion g6 - 2201Ax

Windows 7 Ultimate 64 bit

Hardware IDs:

1. Bluetooth Controller

PCI\VEN_1814&DEV_3298&SUBSYS_18EC103C&REV_00

PCI\VEN_1814&DEV_3298&SUBSYS_18EC103C

PCI\VEN_1814&DEV_3298&CC_0D1100

PCI\VEN_1814&DEV_3298&CC_0D11

2. Ethernet Controller

PCI\VEN_10EC&DEV_8136&SUBSYS_184AEC103C&REV_05

PCI\VEN_10EC&DEV_8136&SUBSYS_184AEC103C

PCI\VEN_10EC&DEV_8136&CC_020000

PCI\VEN_10EC&DEV_8136&CC_0200

3. Network Controller

PCI\VEN_1814&DEV_3290&SUBSYS_18EC103C&REV_00

PCI\VEN_1814&DEV_3290&SUBSYS_18EC103C

PCI\VEN_1814&DEV_3290&CC_028000

PCI\VEN_1814&DEV_3290&CC_0280

4. PCI device

PCI\VEN_10EC&DEV_5229&SUBSYS_184AC103C&REV_01

PCI\VEN_10EC&DEV_5229&SUBSYS_184AC103C

PCI\VEN_10EC&DEV_5229&CC_FF0000

PCI\VEN_10EC&DEV_5229&CC_FF00

5. Unknown device

ACPI\HPQ0004

*HPQ0004

Need to install these drivers for Windows 7 64bit OS.

[Paul_Tikkanen · Accepted solution]

Hi:

HP does not provide any support for previous operating systems on their consumer PC's which is why there are no W7 drivers for your model.

Below are the drivers you need:

1. Bluetooth Controller:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

2. Ethernet Controller:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

3. Network Controller:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

4. PCI device:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

5. Unknown device:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

Did you install the AMD chipset driver to get the smbus controller and usb 3 controllers installed?  First download listed.

http://support.amd.com/us/gpudownload/windows/Pages/raid_windows.aspx#2

Do you need the graphics driver?

If so, here it is.

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

[balamuralee]

You responded lightning fast!!

Thanks Paul for the info and links.

Amazing response & support.

HP stands up well ahead of its competitors. I am loving it

[Paul_Tikkanen]

You're very welcome.

Did you get the audio driver to work?

This should be the one you need...

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

[balamuralee]

Thank u Paul. Yes its working great.:smileyhappy:

[Paul_Tikkanen]

Excellent!

You're most welcome.

Enjoy!

[pietroSV]

Thank you Paul. Your links helped me installing WIndows 7 x64 drivers for wifi, bluetooth. PCI card reader... on PAvilion 17-e002sc, which was only supported with Windows 8 x64 drivers by HP

[Paul_Tikkanen]

You're most welcome, Pietro.

[kelvin-chaibva1]

i have just installed windows8 operating software, how do i get and install bluetooth drivers for my hp620 laptop

[Paul_Tikkanen]

Hi:

Windows 8 is not supported for your model. 

One of the reasons is that there are no working W8 drivers for the model BT adapter in your notebook.