-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Notebooks Archive
- Bottom half of screen cut off

Create an account on the HP Community to personalize your profile and ask a question

12-08-2015 09:27 AM - edited 12-08-2015 09:35 AM
The problem that has occured is that the bottom half of my screen has been 'cut off'. I have already tried to change the resolution settings and it simply didn't work. No matter what the resolution is set to, the screen is always missing the bottom half of the picture. This problem first came to light a while ago and that was on the operating sysem of windows 7. Since then, I have come back to this laptop and updated it to windows 10. I have already spoken to Microsoft Support and they said to seek help on the HP Support website. I have tried to install HP Support and it says all of my drivers are up to date. Does anyone know how to fix this problem. Please respond ASAP. Thanks.
My Product Name is: HP Mini 210-3000
My Product Number is: LT727EA#ABU
12-10-2015 01:00 PM - edited 12-10-2015 01:02 PM
Hello @IV1r_Cannon,
Thank you for visiting the HP Forums! A great place where you can find solutions for your issues, with help from the community!
I understand that you are having an issue with the display, and wanted to assist you!
First, try performing the Microsoft Push-Button Reset. If you are still having trouble, then you may consider using the Go back to an earlier build option, in your System Settings:
HP Notebook PCs - Upgrading to Windows 10
Keep in mind, that this option is only available for 28 days, after the installation of Windows 10. Once you are back to your original Operating System, try performing a System Recovery to put the notebook back to its factory settings. If you are still having trouble at that point, then the issue may be hardware related.
Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution" , this will help others easily find the information they may be looking for. Also, clicking the Thumbs up below is a great way to say thanks!
Have a great day!
I work on behalf of HP
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up to say “Thanks” for helping!
12-14-2015 10:11 AM
Hello @IV1r_Cannon,
Thank you for the quick reply!
If you have exhausted all the solutions mentioned above, then you may consider contacting HP Phone Support for additional option. Please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution" , this will help others easily find the information they may be looking for. Also, clicking the Thumbs up below is a great way to say thanks!
Regards!
I work on behalf of HP
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up to say “Thanks” for helping!
