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- Brand new Pavilion dv7, HP TrueVision HD webcam not detected

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07-06-2015 11:59 PM
Wow, thank you for the picture. I had no idea where to look for the loose connection. Once I popped the bezel open, I used a small screw driver (not the best choice cause I saw some tiny sparks when I pressed up on connector) my computer dinged and the installing new hardware bubble popped up. Once done, I checked Device Manager and there it was. After that, I launched YouCam and everything is working perfectly. Thanks a bunch.
05-02-2016 07:38 AM
THANK YOU SO MUCH!!!!!!!!!!!!!!!!!!!!!!!!
@Bastiaan_Bos_NL wrote:Hi Vitor
here you go the bevel was kind of a tricky thing just be gentle it will work.
Hope this helps.
kind regards Bastiaan
06-16-2016 08:15 PM
It is indeed one of the symptoms. When the connector is loose and you get the webcam not detected message, it will also be missing in Device Manger. Reference M-Wilson above where after reconnecting, it appeared in the Device Manager list (under Imaging Devices).
11-07-2017 07:50 AM
I have the HP Pavillion dv7t-6c00. I used the Youtube video above to fix my problem.
Troubleshooting steps:
1. I went to task manager and saw that YCMMirage.exe was running
2. I went to the start menu and opened CyberLink>YouCam. It said there was no camera present
3. I opened device manager (same as in the YouTube video) and there was no HP TrueVision HD (no camera device!) under Imaging devices
4. I said "nothing ventured, nothing lost" to myself and followed the YouTube video to carefully open the bezel. I found the white connector and I carefully pushed up on it using a credit card. Magic! HP TrueVision HD is now in the Devide Manager under Imaging devices.
Great Video... Thank you!!!!!
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