Broken Hinge

[Need_Help_Plz12]

I have a broken hinge near the edge of my computer. It hasn't bothered me too much but suddenly two bad consequences came.

The battery capacity fell for no reason and while the laptop is charging, it suddenly stops charging. I have to unplug the charger and then plug it back in again.

One person in the community has a similar problem but I'm new so I don't know how exactly to contact the desired rep.

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Hp-15-bs038dx-laptop-hinge-iss...

Thanks again in advance.

[Riddle_Decipher]

@Need_Help_Plz12  I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

Please look for a private message requesting additional information. 

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