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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
Aerocomm
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Message 1 of 2
278
Flag Post

Broken hinge on Spectre XT laptop

HP Recommended
Spectre XT

Hi,

 

It is unbelievable to find hundred of users having exactly the same problem. I recently have left hinge broken on Spectre XT. Please advise if this issue is well known and supported by your customer support in Thailand. I am going to call them on Monday. My Spectre is out of warranty and I am curious to know how would HP react to such flawed design.

 

Well, I was thinking to buy new Spectre as I thought it was only mine broken. I am scared now as this could happen to the new one too although it seems the new ones have different hinge design.

 

Thanks,

Pairoj 

1 REPLY 1
kevin-t
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Message 2 of 2
Flag Post
HP Recommended

@Aerocomm

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.


I work on behalf of HP
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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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