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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-13-2016 05:21 PM

HP Recommended

i have a Pavilion 20 and all i did last time i uploaded a picture sd card i just put it in the slot and i was able to access no problem.  not this time.  the light flashes when i put it in the sd drive but that is all.

‎09-13-2016 05:51 PM

HP Recommended

 

Hey there,

 

If the Drivers and Updates did not resolve the issue it could be a Hardware problem. We might need to repalce the Micro SD Card. Please call HP Tech Support on 1-800-474-6836 to know more about the service options.

 

Let me know if you need further assistance.

 

Cheers!

Veronica

 

 

 

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