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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Pavilion P001tx
Windows 8.1

there is noticable buzz kind of sound coming from  right middle part of keybord(from hardware inside Keyboard) everytime I am working on it, I am noticing this sound for 1-2 months but send to service center, got lot of work to do with it.

 

more : Optical driver is also located near, from where the sounds come.

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Accepted Solutions
HP Recommended

If you can only hear the buzzing by putting your ear down to the keyboard I wouldn't suspect anything is wrong with your notebook. Hard drives have spinning discs in them. Anything with movement makes noise and unless it is a loud buzzing, grinding, or chirping things are likely fine.

 

If you feel this is not a safe sound you will need to contact phone support to discuss service options including when you can send the notebook in.

 

Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the following link to get the support number for your region: Phone Assist Worldwide.

Great-Deku-Tree
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HP Recommended

Hey @borda ,

 

Welcome to the HP Forums!

 

I understand you're experiencing a buzzing sound right of center on your Pavilion 15 notebook.

 

The only things that can cause buzzing in that area are the optical drive and the hard drive. It could also be the keyboard tabs vibrating on the chassis of the notebook but that is less likely.

 

You stated that you sent the notebook to the service center, what did they do? Was the HDD or ODD replaced?

 

Have you run the hardware tests on the HDD? If not, please do that now. Run the quick and extensive tests: Testing for Hardware Failures (Windows 😎 or Testing for Hardware Failures (Windows 7, Vista).


Thanks.

Great-Deku-Tree
I work on behalf of HP

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HP Recommended

Pardon me, I forget to wrote cant..."I cant sent it to service center" and I did that extensive hardware test on hard drive, all test passed.

HP Recommended

Beyond testing the hardware with the included tools there isn't much I can do for you on the forums regarding hardware problems. 

 

You can try removing the ODD and booting up the notebook to see if it continues to buzz. If it does, put the ODD back in and remove the HDD and power it on. Windows will not boot, but there should be power to the devices to see if the buzzing continues.

 

If the buzzing only happens when you're working with the notebook it's possible you;re hearing the cooling fan vibrating or a keyboard mount is vibrating.

 

Without being able to send in the notebook there is little I can do for you regarding a hardware problem. I understand you may need your notebook but it would be better to get it fixed while in warranty than experiencing a more serious error down the road because the issue was neglected.

Great-Deku-Tree
I work on behalf of HP

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HP Recommended

Ohk, I understand the risk, btw the sound is too low hearable if we puts our ear near keyboard and can I send Laptop within a month if required, acutally in end of jan?

HP Recommended

If you can only hear the buzzing by putting your ear down to the keyboard I wouldn't suspect anything is wrong with your notebook. Hard drives have spinning discs in them. Anything with movement makes noise and unless it is a loud buzzing, grinding, or chirping things are likely fine.

 

If you feel this is not a safe sound you will need to contact phone support to discuss service options including when you can send the notebook in.

 

Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the following link to get the support number for your region: Phone Assist Worldwide.

Great-Deku-Tree
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the Accept as Solution button. You can also show your appreciation, with a kudos, by clicking the thumbs up" button!

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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