Note on archived topics.
03-23-2017 12:04 AM
Thank you for your query to HP forum. I will try my best to help you.
Have you checked if the CAPS lock is stuck? It could be stuck in its lower position
If it's not stuck, you can try to follow the steps in the below link to disbale the CAPS lock.
Click on the "Thumbs up"button on the bottom to say "Thanks"
Please mark the post that solves your problem as "Accepted Solution"
(Although I am employed by HP, I am speaking for myself and not for HP)