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- HP Community
- Archived Topics
- Notebooks Archive
- Re: CD/DVD Drive Keeps Popping Open

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12-11-2012 01:12 PM
Sad to report problem is back. Thought we might have narrowed it to the drive, but I guess not, unless all these drives have issues. Any else having issues, please post drive model so we can rule out this drive. Anyone find a solution, PLEASE post, Thanks.
12-25-2012 08:25 PM
Anyone??? Getting real annoying, common problem but no solution??? Ordered a different model, aftermarket drive just for the heck of it, be here on 12/27...but I bet the problem will still be there...we'll see...
12-27-2012 06:41 PM
I tried disabling the dvd drive and it still happened so I suspected that it was not windows related. It occurred to me that there was a bios upgrade that automatically happened about when the problem showed up. I rolled back the bios from F.13 (I think) to the previous (F.02) that came with my computer. So far so good. I'll check back if the problem comes back.
Roll back is easy to perform in the boot options.
12-31-2012 04:39 PM
The bios had nothing to do with my issue. My drive was opening since the day I bought the computer, updated all drivers and bios to the latest, still happened, the bios F.22 came out, updated bios again, same problem. Called HP, they sent me a new drive, same model number mind you, and it too had the same problem. So, I went ahead and ordered a new Panasonic Blu-Ray burner from Amazon for 65.00. Installed it on the 27th, all problems are gone, and now I even have Blu-Ray capabilities as well. Downloaded Power DVD from HP's driver page, installed fine, and now I can watch Blu-Ray's as well as DVD's, plus it is a Blu-Ray burner also, so I have the option of burning Blu-Ray disc's as well. Awesome upgrade for the money, and cured my drive HEADACHE to boot!!!
The problem with the HP drive is this, everytime the computer boots up, or wakes from sleep, or uses any program that needs to access the DVD drive, windows has to "initialize" the drive, which means it basically has to "wake it up"... In doing so, it sends power to the drive to do this, that is why you hear the heads moving in the drive after booting up or waking up from sleep. With the HP drive, that little bit of power was enough to trigger the drive to eject. The tray locking tab on that drive is very small and weak, so everytime the drive "initialized", or "woke up", that was enough to "Pop" the tray out, almost every time. My new drive locks very tightly, so the "initializing" has no effect on ejecting the tray. I'm so glad I figured this out because I was ready to smash this thing to pieces...lol
01-08-2013 03:10 PM
I purchased my HP Pavilion dv7-7126nr Entertainment Notebook PC in October and also has the same problem. the CD/DVD bay keeps opening at random. The model number is DVD-RAM UJ8B1 SCSI. Besides HP sending the same drive as a replacement has anyone else resolved the problem purchasing your own?
