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HP Recommended
OMEN by HP Laptop 17-an098xx
Microsoft Windows 10 (64-bit)

So i installed Bios update from hp support assistant and it was fine until the touchpad stopped working

so i try the key combination win+b and power button recovery but it led me to a blue screen (bad system config)

so i clicked advanced and chose system restore to a day earlier right now my Bios is F.15 and the touchpad still not working is there a way to revert the system to it's original state? 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@ModyTheOne

Thanks for the reply,

 

It looks like you were interacting with @A4Apollo, but he is out for the day & I'll be glad to help you out. 

I'm Raj1788 & I'm at your service. 

 

Let's perform a pushbutton reset use this link: https://learn.microsoft.com/en-us/windows-hardware/manufacture/desktop/push-button-reset-overview?vi...

 

Keep me posted, how it goes! 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

View solution in original post

1 REPLY 1
HP Recommended

@ModyTheOne

Thanks for the reply,

 

It looks like you were interacting with @A4Apollo, but he is out for the day & I'll be glad to help you out. 

I'm Raj1788 & I'm at your service. 

 

Let's perform a pushbutton reset use this link: https://learn.microsoft.com/en-us/windows-hardware/manufacture/desktop/push-button-reset-overview?vi...

 

Keep me posted, how it goes! 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

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