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takeikos
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Can't change BIOS settings after HP ProtectTools has been enabled

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Dear,

 

I am using Elitebook 8560p and enabled 'Windows Logon Security' and 'Pre-Boot Security' on HP ProtectTools.

After that, I cannot change some of BIOS settings that are grey-out.

 

I pressed F10 key while PC is being booted up and selected 'No' against 'Login into F10 as a guest user' dialog.

I logged in as administrator. Even the privillage of administrator cannot change 'Port Option' or 'Built-In Drive Options' in 'System Configuration'. 

 

I disabled both 'Windows Logon Security' and 'Pre-Boot Security', but those BIOS settings are still grey-out and can't be changed !!

 

Any advice and comments would be nicely appreciated.

Best regards,

 

9 REPLIES 9
Mumbodog
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Message 2 of 10
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Ryees
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I actually solved this just a few minutes ago. When it asks you to log in as a guest, select yes. Dunno why, but it worked for me.

ZINK
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Message 4 of 10
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I also facing the same problem can't be able to change BIOS settings ...

 

Please help me!

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gohkid1412
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Message 5 of 10
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When it asks you to log in as a guest in BIOS, select yes.

Huei
MyGIS
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Hi gohkid1412

I registered just to say thanks. Who would had known.

 

Thanks again,

Lyes

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rokxer
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Message 7 of 10
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Thank you. Looks like they screwed up one condition clause.

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kmahmood
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Thanks it works for me too........ 

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_ercegovac
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Hello,

 

seams to me that this is a security issue and nobody from HP is tackling it. I've just updated to the latest version of BIOS and still the same problem is present. Cannot believe that HP is closing eyes on this, particularly considering it is a bussiness computer.

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Cooluche
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Hi,

 

I also registered just to say thank you. It worked for me as well. Why did I not think of it earlier. Thank you so much.

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