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- Can't find Wifi Driver and Unknown Device Driver

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05-11-2017 03:12 PM
I did a clean install of my device originally with Windows 7 (64-bit). Tried downloading and installing all the drivers from the HP site from the following link: https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-dv6-6c00-entertainment-notebook-pc-seri....
Tried installing all the drivers under the Network section, and still no WiFi. Ethernet cable however works.
After, I went ahead and upgrade to Windows 10, hoping automatic updates would install the driver for me. Still no WiFi 😞
In addition to needing the WiFi driver, I noticed another missing driver under my Device Manager (Unknown device). The hardware ID for this driver is: ACPI\\VEN_HPQ&DEV_0004
Any help would be appreciating on getting these drivers!
05-11-2017 03:30 PM
Hi,
Your machine uses Realtek 8188GN PCIe Half MiniCard (HMC) WiFi adapter - 802.11b/g/n 1x1 and driver support ended with Windows 8 as mentioned on the following discussion:
For other driver, you need:
http://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe
Regards.
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05-11-2017 03:48 PM
The driver you sent me for the Unknown Device worked!
However, I followed the link for the WiFi driver and downloaded the driver provided by Paul_Tikkanen, but it does not work for my device. Any other driver suggestions?
Is it possible that I may need to uninstall all previous drivers I installed? I have so far installed 3 wifi drivers that do not work, just wondering if it may have any effect.
Thanks!
05-11-2017 03:58 PM
Hi,
As mentioned above: "Your machine uses Realtek 8188GN PCIe Half MiniCard (HMC) WiFi adapter - 802.11b/g/n 1x1 and driver support ended with Windows 8".
All drivers on the download site are NOT for Realtek 8188GN PCIe Half MiniCard therefor they won't work.
Regards.
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
