Can't see black letters on silver keyboard NEW notebook

[snickers233]

Is there anything I can do? I can hardly see the black letters on the silver keyboard under any light. Is there anything I can do to enhance these without damaging my brand new notebook computer?

[RoyalSerpent]

You bought a new car but can't see outside the windows? 

Return the notebook for a full refund and buy something else.  Didn't you look at the notebook before purchase?  <text deleted>

Message Edited by WendyM on 08-13-2009 09:05 AM

[snickers233]

Well, Serpent, thy name is actually Ridicule me thinks.  Is this a help forum actually?   I signed up just to get this answer. My 'photo' on HP forums seems to be a guy, by default. That would be an incorrect representation.

[Intrepiman9]

Dude,

That's cold.  How do you know what the lighting was like when they purchased the laptop?  Maybe the bright-fluorecent lights at Best Buy showed the letters well, but under less-than-ideal lighting they are not so visible, possibly because the purchaser has a vision problem.

Or maybe they bought it over the interweb and only saw the photochopped pic.

IOW, don't be a hater. 

[snickers233]

Thank you for defending me. All that probably happened and it wasn't until I saw my daughter's computer that I thought, "this is intelligent!".

But the Mac was almost $900 more. I got the poor girl's laptop I guess. I may just have to put tape on a few keys. Tacky but may have to do it.

[Intrepiman9]

NP,

I'm not super-jazzed with the keyboard on my laptop.  For some perverse reason they made the right shift-key the same size as a normal key.  I'm looking into a replacement that has a full-sized shift key and is backlit.  I think I might have found one.  Swapping out a keyboard is best left to the mechanical-type. 

[snickers233]

That would take me from a $500 computer plus $349 for Microsoft office to almost the price of the mac i didn't get.

mine unfortunately is only a few months old.

I'm adjusting to a notebook and like the typing angle of a desktop so I have to adjust, that's all.

I put little post it scraps on the little finger keys/ the end keys where my typing fingers go and stick its on a few other keys so I'm not constantly having to look down and find the right keys.

Arghh.

[Gangles]

On certain hp models HP will replace the keyboard at no charge if the customer is having difficulties seeing the keys. The brown on brown finish has a per-call basis of free replacement providing you are still under factory warrenty. Your best option here would be to contact HP and inform them of the visual issues to see if they will replace the keyboard with a black to white letters. I am not informing you this is a guarentee, but it is worth a shot and if enough people inform hp of a concern it is looked into

[snickers233]

Well, that would be nice. I'll see what they say. I will see if they can help. Thank you!

[snickers233]

I contacted HP today and they are replacing my keyboard. That is so decent of them. Thanks for your help. Now I won't have to keep the little yellow stickies on my computer to be able to place my fingers.

xx