• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-03-2017 09:44 AM

HP Recommended
Product: Compaq Presario CQ61-310SA
Operating System: Microsoft Windows 10 (32-bit)
Hi, I left my laptop on over night and think its gone in hibernate mode and the screen won't come back on, the power light is on and some of the keys are flashing so I know the laptop is still working but the screen just won't come on iv tried hard resetting and all that but nothing will work?
3 REPLIES 3

‎05-03-2017 10:17 AM

HP Recommended

Hi,

 

 

Please see if you can troubleshoot with this guide?

 

 

Regards

 

Visruth

 

Was this reply helpful? Yes No

‎05-03-2017 10:25 AM

HP Recommended
Hi, thanks for your reply but as I said in the first post iv already tried the hard reset and still the screen won't come on?
Was this reply helpful? Yes No

‎05-03-2017 10:45 AM

HP Recommended

Continue with other troubleshooting steps given here: https://support.hp.com/rs-en/document/c01732674#AbT2

Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.