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Rochelle5
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Message 1 of 4
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Cant get out of hibernation/sleep mode

HP Recommended
Compaq Presario CQ61-310SA
Microsoft Windows 10 (32-bit)
Hi, I left my laptop on over night and think its gone in hibernate mode and the screen won't come back on, the power light is on and some of the keys are flashing so I know the laptop is still working but the screen just won't come on iv tried hard resetting and all that but nothing will work?
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visruth
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Hi,

 

 

Please see if you can troubleshoot with this guide?

 

 

Regards

 

Visruth

 

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Rochelle5
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Hi, thanks for your reply but as I said in the first post iv already tried the hard reset and still the screen won't come on?
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visruth
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HP Recommended

Continue with other troubleshooting steps given here: https://support.hp.com/rs-en/document/c01732674#AbT2

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