• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-15-2017 07:37 AM

HP Recommended
Product: ProBook 450 G3
Operating System: Microsoft Windows 7 (32-bit)

Dear community,

 

I would really appreciate if any one of you can help me find a solution to my problem.

 

I have a ProBook 450 G3 with port replicator connected.

 

Every few minutes computer lets out a small beep and both connected screens momentarily turn off and then back on.

 

Everyhting that was open on a supplementary screen disappears and network connection is broken. Network connection gets reinstated in a few moments, but that is enough to break any downloads/conversations I'm having.

 

Could you please help me with the issue?

 

Best regards

Mikhail

1 REPLY 1

‎05-20-2017 04:24 PM

HP Recommended

Mikhail,

 

I assume this only happens when you are connected to Port Replicator / dock? Or do you have any similar errors happening while on direct Charger or on batteries?

 

Sounds like something is wrong with the Replicator or with the Charger / AC/DC supply for it. This sudden cutoff of power doesnt sound like something you should expose your system to. I would bring Replicator and AC adapter in to whoever sold it to me. Maybe try using only one screen just in case its not the replicator but your GPU or something related to PD (if thats what you are using).

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.