cancel

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
Paroje Honor Student
Honor Student
3 2 0 0
Message 1 of 9
5,767
Flag Post
HP Recommended

Solved!

Computer won’t accept my password

HP

I can not get beyond screen for password as it is not accepting it. I am locked out. How can I get in to reset password

0 Kudos
Tags (1)
8 REPLIES 8
Highlighted
Provost
Provost
26,041 24,633 3,550 7,921
Message 2 of 9
5,744
Flag Post
HP Recommended

Solved!

Computer won’t accept my password

@Paroje

 

Power-on password or Windows login password???

 

REO

If you need further assistance please start a new post as I no longer will be a part of the HP Support Community.
0 Kudos
Tags (1)
Paroje Honor Student
Honor Student
3 2 0 0
Message 3 of 9
5,740
Flag Post
HP Recommended

Solved!

Computer won’t accept my password

Power on password
0 Kudos
Paroje Honor Student
Honor Student
3 2 0 0
Message 4 of 9
5,739
Flag Post
HP Recommended

Solved!

Computer won’t accept my password

Turn on password
0 Kudos
Provost
Provost
26,041 24,633 3,550 7,921
Message 5 of 9
5,712
Flag Post
HP Recommended

Solved!

Computer won’t accept my password

@Paroje

 

When asked for the password, just hit enter 3 times.

 

Post any code you receive.

 

REO

If you need further assistance please start a new post as I no longer will be a part of the HP Support Community.
0 Kudos
CatLady0425 Honor Student
Honor Student
3 2 0 0
Message 6 of 9
2,604
Flag Post
HP Recommended

Solved!

Computer won’t accept my password

I’m having this same problem too and after pressing enter 3 times it just asks for the password 

0 Kudos
S_Gorman Honor Student
Honor Student
2 1 0 0
Message 7 of 9
1,749
Flag Post
HP Recommended

Solved!

Computer won’t accept my password

Power on password

0 Kudos
Provost Provost
Provost
18,567 16,526 1,537 3,671
Message 8 of 9
1,735
Flag Post
HP Recommended

Solved!

Computer won’t accept my password

FOLKS -- please STOP hijacking old threads to ask for passwords and other codes -- as we do not provide that service, anymore.

 

Sorry, we are no longer able to provide any assistance with password issues. The Community Policies changed this March such that we are now PROHIBITED from assisting customers with Admin or BIOS (i.e., Power On) password issues.

For assistance NOW, you have to contact your regional HP Customer Support location directly as they will confirm ownership of the PC before providing any assistance -- something we are not able to do from here.

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

Good Luck

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
0 Kudos
Retired rick-s
Retired
2,510 2,501 104 372
Message 9 of 9
1,732
Flag Post
HP Recommended

Solved!

Computer won’t accept my password

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 

I work on behalf of HP.
0 Kudos

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation