Computer won’t accept my password

[Paroje]

I can not get beyond screen for password as it is not accepting it. I am locked out. How can I get in to reset password

[REO51ST · Accepted solution]

@Paroje

Power-on password or Windows login password???

REO

[Paroje]

Power on password

[Paroje]

Turn on password

[REO51ST]

@Paroje

When asked for the password, just hit enter 3 times.

Post any code you receive.

REO

[CatLady0425]

I’m having this same problem too and after pressing enter 3 times it just asks for the password 

[S_Gorman]

Power on password

[WAWood]

FOLKS -- please STOP hijacking old threads to ask for passwords and other codes -- as we do not provide that service, anymore.

Sorry, we are no longer able to provide any assistance with password issues. The Community Policies changed this March such that we are now PROHIBITED from assisting customers with Admin or BIOS (i.e., Power On) password issues.

For assistance NOW, you have to contact your regional HP Customer Support location directly as they will confirm ownership of the PC before providing any assistance -- something we are not able to do from here.

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

Good Luck

[rick-s]

According to the Community's Rules of Participation:

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.