Confused for RAM Upgrade.

[Ruling-Lion]

Crucial  tells that my laptop supports 32gb of RAM.

crucial: https://www.crucial.in/scanview/0DFC598E31D926C3

but my laptop's manual tells that it supports 16gb at max on page number 12

manual: http://h10032.www1.hp.com/ctg/Manual/c06719946

what is truth???

can my laptop sustain cl 16 crucial's ballistix RAM?

what should I do?

[KrazyToad]

@Ruling-Lion

Welcome to HP Community

I have gone through your Post and would like to help

As per the Service Guide the Notebook supports up to 16GB RAM

Thank you

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

[Ruling-Lion]

you r wrong. Go through below mentioned post.

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Ram-upgradation-Enquiry/m-p/78...

[KrazyToad]

As per the Service Guide the Notebook supports only max 16 GB since it has only been tested with up to 16 GB RAM

You could try a 32 GB but HP cannot guarantee the functionality and performance of the 32 GB RAM

Thank you