Corrupted Restore Disk

[HacksPack76]

I recently replaced the hard drive in my HP laptop and purchased the recovery disks from HP to restore my OS. Upon receiving the disks and trying to restore them, I found that the disks were corrupt and stall midway through the install. What are my options and will HP send me new disks at no charge?

[aneeshnair]

Hi Hackspack76, 

Can you pleae let me know the model number of your Laptop so that i can check for the details and see if i can send u a disc or will try and get the link where you can get a disc. 

Regards

Aneesh 

Although I am an HP employee, I am speaking for myself and not for HP.

--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

[HacksPack76]