Note on archived topics.
03-23-2017 07:27 AM
I recently replaced the hard drive in my HP laptop and purchased the recovery disks from HP to restore my OS. Upon receiving the disks and trying to restore them, I found that the disks were corrupt and stall midway through the install. What are my options and will HP send me new disks at no charge?
03-23-2017 08:19 AM
Can you pleae let me know the model number of your Laptop so that i can check for the details and see if i can send u a disc or will try and get the link where you can get a disc.
Although I am an HP employee, I am speaking for myself and not for HP.
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