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Solved!

DNS_PROBE_FINISHED_NXDOMAIN

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I have a HP Pavilion e9227c-b desktop running Windows 7 with both wired / wireless connection to my router.  2 days ago, it suddently failed to connect to the internet.  On Google Chrome, the error message popped up on the browser said: "DNS_PROBE_FINISHED_NXDOMAIN."  All other devices connecting to the same router (both wired or wireless) are still working fine. 

 

How do I fix this DNS issue?

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Hi Colin-Wong, and welcome to the HP Forums!  Smiley Happy

 

I understand that you have started getting an : "DNS_PROBE_FINISHED_NXDOMAIN" error. I will try my best to help you resolve this issue.

Here is a document for Troubleshooting Your Wireless Network and Internet Connection (Windows 7) with steps for troubleshooting your network and internet.

I am also including this video for How to fix "DNS_PROBE_FINISHED_NXDOMAIN".

 

I hope this information helps, please let me know how it goes.

 

Thank you and have a great day!

I worked on behalf of HP.
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Hi Advance23,

 

Thanks for the information shared.  In face, I have already restored my Windows to a previous state in order to get my internet connection back before I get your response.

 

After some investigation, I have now identified that the issue occurs once I install Cisco AnyConnect Secure Mobility Client (a software that I need in order to access to work).  Ths same error comes back as soon as this VPN is installed.

 

It would be very much appreciated if you could help me get this resolved.

 

Thanks!

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Hi Colin-Wong,

 

Thank you for the information. If you are experiencing this issue when you are trying to install the Cisco software to connect to the VPN server, I suggest that you contact your company's IT for help with this. There will be restrictions with the VPN connection and it could be something as simple as the web page that you are trying to connect on or even your web page settings, your firewalls etc. Your company IT department should be able to direct you on how to get it installed and connected.

 

I hope this information helps, please let me know how it goes.

 

Thank you and good luck!

I worked on behalf of HP.
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The youtube video above looks Confusing but look here 2 Methods that shows you how to Fix the error in your Browser.

 

You need to do some tweaks, Flush DNS etc. Steps are explained in below url

 

URL: http://www.fixerrs.com/2015/01/Dns-Probe-Finished-NxDomain.html

 

 Edit: Looks like the problem is solved but anyways my comment may help so i am keeping it here.

 

Thanks

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Some days ago i faced this error. you can clear your cache and change Lan settings and get rid of this error.

 

#customize and Control

#Settings

#Show Advanced settings

#Privacy section

#Clear browsing data.

 

This error occurs for many reason thats why you check all the solution of this  'DNS_PROBE_FINISHED_NXDOMAIN' error from here.

 

 

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Here I fix This webpage is not available – DNS_PROBE_FINISHED_NXDOMAIN error on Google Chrome. So follow steps to solve this error.

 

How To Fix DNS_PROBE_FINISHED_NXDOMAIN in Chrome

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see this article for help: DNS_PROBE_FINISHED_NXDOMAIN. It has provided 7 methods to solve the issue. Hopefully one will work for you.

 

Thanks

Raj

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Well i faced this problem a lot and then i found solution for this DNS error here -

 

 DNS_PROBE_FINISHED_NXDOMAIN 

 

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There are simple steps that can lead to solving these problems.

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