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‎03-09-2015 01:52 AM

HP Recommended
Product: HP G62 Notebook PC
Operating System: Other

Hello,

 

I have an HP G62 Notebook PC which I bought a couple of years back. The problem that I have is that the secondary (AMD) graphics card has been damaged from the hardware components (probably due to multiple power disconnections and unexpected shutdowns). Everything else is working fine. This problem is causing Windows to keep either crashing via blue-screen, or not display any picture at all after the Windows logo while booting. I was able to install Ubuntu on it and the OS detected the damaged graphic card and worked around it (aka it turned off the power to the damaged graphic card and worked only using the Intel graphic card). My question is, is there a way to disable the AMD graphics card from powering on completely (from the BIOS maybe) so that I can re-install Windows and work on it using only the Intel graphic card?

Please help, I will provide more information if required.

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-09-2015 03:29 AM - edited ‎03-09-2015 03:39 AM

HP Recommended

Please identify your notebook with its complete product name or product number. You have given only a partial identification so far. I need it so I can take a look at the BIOS simulator to see if it can be done there. 

Never mind providing the producty name or number. I worked around it. 

 

I just took a look at the BIOS simulator and found that there is no option available to disable the graphics adapter there. You may be able to work around it by  removing the card.

 

You can also replace the card with an identical working card to regain the switchable graphics feature. You should be able to find one at an online vendor at a reasonable price. If you don't feel comfortable doing it yourself, then you can have the replacement done by a shop.

 

 


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View solution in original post

5 REPLIES 5

‎03-09-2015 02:21 AM

HP Recommended

You can use the Catalyst Control Center to set the power saving graphics solution to primary.  

 

You can also disable the AMD graphics device in the device manager.

 

With the device disabled, it won't be used at all.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



‎03-09-2015 02:25 AM

HP Recommended

Hello Erico,

 

Thanks for your reply, I am aware of these possibilites to disable the graphics card from Windows, either from the device manager or the CCC. However, the problem is that I am unable to turn windows on to reach these settings, it is crashing before windows is fuly loaded. I am looking to disable it before windows tries to activate the graphic card, and therefore failing to boot.

‎03-09-2015 03:29 AM - edited ‎03-09-2015 03:39 AM

HP Recommended

Please identify your notebook with its complete product name or product number. You have given only a partial identification so far. I need it so I can take a look at the BIOS simulator to see if it can be done there. 

Never mind providing the producty name or number. I worked around it. 

 

I just took a look at the BIOS simulator and found that there is no option available to disable the graphics adapter there. You may be able to work around it by  removing the card.

 

You can also replace the card with an identical working card to regain the switchable graphics feature. You should be able to find one at an online vendor at a reasonable price. If you don't feel comfortable doing it yourself, then you can have the replacement done by a shop.

 

 


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



‎03-09-2015 07:39 AM

HP Recommended

Is it possible to remove the graphics card itself from the laptop motherboard? Isn't it a built-in graphics card?
I would remove it myself if it is actually possible but I want to make sure of that possibilty before dismantling the laptop.

 

‎03-09-2015 07:44 AM

HP Recommended

Switchable graphics notebooks are special cases.

 

The Intel graphics solution is actually on-die and  provided by the CPU.

 

The AMD graphics is provided by a physical mini-pcie graphics adapter.

 

It is actually removeable and replaceable. 


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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