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- Re: Drivers for HP EliteBook Folio 9470m

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08-06-2015 05:11 AM
I am looking for, but cannot find, Windows 10 drivers for at least two devices on this notebook.
Specifically, the missing drivers are these
base system device (3d driveguard?)
PCI\VEN_197B&DEV_2392&SUBSYS_18DF103C&REV_30\4&113B8F64&0&00E2
unknown device (Card Reader?)
ACPI\HPQ6000\3&33FD14CA&0
Any idea where I can find them? The HP Web site is not easily searched.
Thanks,
Solved! Go to Solution.
Accepted Solutions
08-06-2015 07:55 AM
Hi:
There is a major problem with the business support site which crashed on August 1 and had not been fixed to date.
The first ID is the JMicron card reader that needs the driver. Try this old one for W8.
http://h20566.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_110565_1#tab1
The second one needs the 3D driveguard 5 driver.
08-06-2015 07:55 AM
Hi:
There is a major problem with the business support site which crashed on August 1 and had not been fixed to date.
The first ID is the JMicron card reader that needs the driver. Try this old one for W8.
http://h20566.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_110565_1#tab1
The second one needs the 3D driveguard 5 driver.
08-11-2015 08:13 AM
You're very welcome.
They do.
There should have been a driver named HP Hotkey Support but I cannot find that driver listed anywhere.
This is totally unacceptable that the support pages have been OOC this long!
You can try this hotkey driver which is the only one I can find but it is for W8.1 and for a specific model.
http://h20565.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_146264_1
