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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-18-2017 11:28 PM

HP Recommended
Product: Elitebook 745
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

While I clicked on the battery icon, I'm getting message like :

 

Battery 1: This battery is not available for use

　

Battery 2: 95% and not charging

 

Please help me to understand how to charge the battery 1.

 

 

Thanks,

Lavprasad

 

1 REPLY 1

‎05-19-2017 03:24 AM

HP Recommended

Hello @Lavprasad,

 

 

Welcome to FORUM !!!

 

 

Please run the battery test and post back the results !!

 

Testing and Calibrating the Battery (Windows 10)

http://support.hp.com/my-en/document/c04700771

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 

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