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DonQuijote
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Solved!

Elitebook Hot Keys after Windows 10 Upgrade not working

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Elitebook 840 G2
Microsoft Windows 10 (64-bit)

Hi Board,

 

I got a brand-new Elitebook 840 last week with Win7 and straight upgraded to Win10 64-bit yesterday. It is running fine so far unless there is one big thing, certain hot keys (FN + F9 for example) are not running. You know, these little keys most of us use a lot to adjust the brightness or the volume.

 

In my case, there is the problem with FN + F8, F9 and F10 (mic off, screen brightness down and screen brightness up). Other keys are working fine (e.g. volume).

 

Does anyone have a specific link for a Win10 driver for that problem. I was looking for about a half an hour but did not find anything (especially not the solution for Win8 proposed with the Hot Key Driver). It might be my problem due to the fact that I am not used to the new HP page.

 

Any help is appreciated a lot,

 

Greets from Switzerland

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DonQuijote
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Does no one have any suggestion? 😞

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fasst
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@DonQuijote wrote:

Does no one have any suggestion? 😞


I have an Elitebook 840 G1 and use HP Hotkey 5.0.28.1 version of it. Everything worked fine, except the Mute Mic witch is on fn-F8 on my model. I donwloaded the Audio driver, IDT, for Win8.1 and now everything  Hotkey is working.

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DonQuijote
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Hi fasst,

 

Thanks for your answer. Sadly, this driver only supports the Elitebook 840 G1 but not the G2. And I didn't find another driver that would help me.... I am so surprised that I am the only one with this problem out there...

 

Anyone else?

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sub4
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Same Problem here on an Elitebook 840 G2. Hotkeys not working. Tried different HP Hotky Monitors, but no success.

 

Any suggestions would be fine.

 

Regards

Tom

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Oilhead
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Same here - Fn+f9/f10  brightness and Fn+f4 display toggle doesnt work - got badly caught out in a business presentation last week as I couldnt toggle to the projector on VGA.

 

There is nothing you cant do the long way round but fiddling around in a board meeting just isnt funny.   I was desperately embarrassed.

 

 

 

 

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CharlotteR1
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Hello here is the driver for the Hotkey support you can try on Elitebook 840 G2:

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=7343205&swItemId=ob_142323_1&swEnvOid=413...

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Oilhead
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doesnt work


@CharlotteR1 wrote:

Hello here is the driver for the Hotkey support you can try on Elitebook 840 G2:

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=7343205&swItemId=ob_142323_1&swEnvOid=413...


Thanks Charlotte but the link

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=7343205&swItemId=ob_142323_1&swEnvOid=413...

 

doesnt seem to work... have tried several ways...

DonQuijote
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Works perfect. Should be announced as solution for Windows 10 as well (as it now only says for Win8). Thank you a lot!

Oilhead
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@DonQuijote wrote:

Works perfect. Should be announced as solution for Windows 10 as well (as it now only says for Win8). Thank you a lot!


Just tried it again after seeing Don Quijote's note and it works!!!   Not sure what was wrong the first time but who cares.

 

Happy bunny.

 

Thanks Charlotte, y gracias Don Quijote

 

 

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