Elitebook Hot Keys after Windows 10 Upgrade not working

[CharlotteR1]

You are welcome:smileyhappy:

[Schorsch68]

Hi there

I've got the same problem with my Elitebook 8760w after the upgrade to Windows 10. Is there a specific driver for the hotkeys for this model?

Thank you!

Schorsch68

[CharlotteR1]

Hello,

Please try the link below for hotkey on this model:

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5071181&swItemId=ob_104998_1&swEnvOid=405...

Regards,

CharlotteR1

[Schorsch68]

Hi Charlotte

In the meantime I installed the driver 6.0.22.1A (sp69911 from 1 Dec 2014) and 5.0.28.1A (sp71790 from 9 Jul 2015) although for other Elitebook models. But F9 and F10 for the screen brightness did still not work properly.

So after your post I uninstalled them and installed the older version 4.5.9.1 (sp56876 from 9 May 2012) from your above link. But unfortunately F9 and F10 are still not working for my model 8760w and Win10.

Any other idea to make them work with Win10?

Thank you

Schorsch68

[Schorsch68]

I finally solved the problem with the F9 and F10 keys. In another forum (can't remember which one..) I read to check the status of the monitor in the windows device manager.  Indeed the standard PnP monitor was showing an exclamation mark. I enabled it and after a system restart the F9 and F10 keys worked as expected!

Apparently, after a recent update of the graphic driver, the monitor may be disabled and the F9/F10 for brightness adjustments may not function.

Regards

Schorsch68

[TestUser2902]

This problem is current ... with build 10565 (Win 10)

Have you tried  "Win Key + P"  to switch screens during a presentation ... it's been available since XP (2002) ..

Just a thought

[VNG]

Hi!

The link does not exists anymore!!! Ii can not be opened! Help!

Best Regards

VNG

[BastianW]

@VNG See here:

TITLE: HP Hotkey Support
VERSION: 5.0.28.1 REV: A PASS: 1
DESCRIPTION: This package provides support for special function keys on supported notebook models that are running a supported operating system.
SOFTPAQ FILE NAME: SP71790.exe
EFFECTIVE DATE: July 09, 2015

HARDWARE PRODUCT MODEL(S):
HP ProBook 6475b Notebook PC
HP ProBook 4445s Notebook PC
HP ProBook 4446s Notebook PC
HP ProBook 4545s Notebook PC
HP ProBook 4540s Notebook PC
HP ProBook 4340s Notebook PC
HP ProBook 4341s Notebook PC
HP ProBook 6570b Notebook PC
HP EliteBook 8470w Mobile Workstation
HP EliteBook 8470p Notebook PC
HP ProBook 6470b Notebook PC
HP EliteBook 2570p Notebook PC
HP 2570 Series Docking Station
HP EliteBook 8570p Notebook PC
HP EliteBook 2170p Notebook PC
HP ProBook 4440s Notebook PC
HP ProBook 4441s Notebook PC
HP EliteBook 8570w Mobile Workstation
HP EliteBook 8770w Mobile Workstation
HP ProBook 4740s Notebook PC
HP EliteBook Folio 9470m Notebook PC
HP EliteBook Revolve 810 G1
HP ZBook 17 Mobile Workstation
HP ZBook 15 Mobile Workstation
HP ProBook 450 G0 Notebook PC
HP ProBook 470 G0 Notebook PC
HP ProBook 440 G0 Notebook PC
HP ProBook 430 G1 Notebook PC
HP ProBook 455 G1 Notebook PC
HP ProBook 445 G1 Notebook PC
HP EliteBook Folio 1040 G1 Notebook PC
HP EliteBook 850 G1 Notebook PC
HP EliteBook 840 G1 Notebook PC
HP ProBook 450 G1 Notebook PC
HP ProBook 470 G1 Notebook PC
HP ProBook 440 G1 Notebook PC
HP EliteBook 820 G1 Notebook PC
HP ProBook 640 G1 Notebook PC
HP ProBook 650 G1 Notebook PC
HP ProBook 645 G1 Notebook PC
HP mt41 Mobile Thin Client
HP ZBook 14 Mobile Workstation
HP ProBook 655 G1 Notebook PC
HP 210 G1 Notebook PC
HP EliteBook 720 G1 Notebook PC
HP EliteBook 750 G1 Notebook PC
HP EliteBook 740 G1 Notebook PC 

Details:

ftp://ftp.hp.com/pub/caps-softpaq/softpaq/sp71501-72000/sp71790.html

Download:

ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71790.exe