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- Re: Enter Current Password

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01-10-2018 06:19 AM
I have tried every code I could find. PLEASE someone help. The fatal error code it gives me is : CNU9271DRB.
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Accepted Solutions
01-10-2018 06:20 AM
Hi,
Enter e9lo7x3tbp ( 3rd character is a lower case L )
Regards,
DP-K
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Windows Insider MVP
01-10-2018 06:20 AM
Hi,
Enter e9lo7x3tbp ( 3rd character is a lower case L )
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
01-10-2018 06:29 AM
You're more than welcome
All the best,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
01-10-2018 07:30 AM
That worked wonderfully, until I turned it off and when I turned it back on the password screen was there again. I want to just factory reset but this computer is so old it's running XP. I don't remember the password even with a hint. I know you already helped, but could you work that magic just one more time?
01-10-2018 10:36 AM
Hi,
You can remove the need for a power on password as follows - use the code from my previous post where necessary.
Shut down the notebook. Tap away at the esc key as soon as you press the power button to access the Start-up menu and then select f10 to enter the Bios menu. Use the arrow keys to highlight the Security tab and hit enter. Use the arrow keys again to highlight power on password and hit enter. Enter the current password ( use the code in my previous post ) and then for the new password, just leave this blank and hit enter - do the same for the confirmation field. Press f10, select to save the new settings and hit enter.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
