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HP Recommended
Pavilion Notebook 15-ab045sa
Microsoft Windows 10 (32-bit)

Hi I have a error code 0x80048802 when using email

3 REPLIES 3
HP Recommended

Hello @wmow1

 

Welcome to the HP Support forum. Thank you for posting.

 

This is application issue and not directly related to the operating system or to the computer itself as a hardware.

For better support options you may reach directly with the application (mail client) support team.

 

Could you clarify what application you use for emails ? How to do you reach the email server ? What is the email account you use ?

>> Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps <<
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
HP Recommended

Hi IT_WinSec,  thanks for the reply. 

 

The email account I am trying to send emails from is my tiscali account, and i am using the default mail application in the pop up menu accessed via the windows icon in the bottom left hand corner of the screen.  I get the error message when I refresh mails. Once refreshed the new emails appear and then the error message apears. I can then close the error message box and open and read the emails but when I try to reply it appears to send emails but nothing gets through to other end. I have tried sending to my other email accounts but nothing gets through.  

 

I am sure this is a simple fix, but i am not tec savi so would appreciate any help. 

 

Thanks again, wmow1

HP Recommended

Hi @wmow1

 

Thank you for the details. You are welcome !

 

I did a research on your issue and unfortunately, there was not a specific fix available. This is a problem with the Microsoft apps and a permission issue. Try what is suggested here by Microsoft employee >> https://answers.microsoft.com/en-us/windows/forum/windows_10-other_settings/windows-10-getting-error...

 

If the above does not help, I can suggest you:

- contact Microsoft support

- post in the Microsoft Answers forum for further tips about this problem

 

 

 

 

A workaround I can offer you is to use:

- the web version of your mail service provider  > https://mail.tiscali.it/

- Use a different mail client - start using the reliable free opensource Mozilla Thunderbird (available in many different languages):

 

Info and review:

>> https://en.wikipedia.org/wiki/Mozilla_Thunderbird

>> https://www.youtube.com/watch?v=Vm9_wMA5vyg

 

Official website and free download:

>> https://www.mozilla.org/en-US/thunderbird/

>> https://www.mozilla.org/en-US/thunderbird/all/

 

Thunderbird supports auto-configuration but if doesn't work and manual config is needed, here are the Tiscali account settings:

>> http://assistenza.tiscali.it/tecnica/parametri/parametri_posta_ftp_newsgroup.php

>> Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps <<
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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