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‎04-25-2017 05:25 PM

HP Recommended
Product: HP Envy model 4-1105dx
Operating System: Microsoft Windows 8 (64-bit)

I have a a usb recovery kit for my  HP Envy model 4-1105dx.  It is inserted into the usb slot. I started the computer tapping F11 and get into the Recovery Screen.  I then tap ESC, but nothing happens. I cannot get into UEFI Firmware settings. Any suggestions?  It shuts off automatically after 2 minutes.

1 REPLY 1

‎04-26-2017 06:14 PM

HP Recommended

@lin39

Welcome to HP Forums, 

This is a great place to get support, find answers and tips, 

Thank you for posting your query, I'll be more than glad to help you out 🙂 

 

As I understand there's an error message - "0xc0000034" during OS reinstallation,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Have you checked any related HP Forum posts to resolve your concern?

 

If you haven't, Here's a related HP Forums post that seems to have helped others: Click here & here for steps

 

Keep me posted, 

If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers! 

Good Luck. 

 

Riddle_Decipher
I am an HP Employee


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