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‎03-27-2017 03:52 AM

HP Recommended
Product: HP Spectre Pro 13 G1
Operating System: Microsoft Windows 10 (64-bit)

Does anyone else have this issue, it must be a hardware fault with the HP-USB C Dock. I have an external HDMI monitor connected via this dock. If anyone turns on a plug somwhere else in the building (on the same power ring), the external monitor goes off for 5 seconds and then comes back on. This means there is a power intertuption / noise factor with these HP-DOCK devices, and its a nuisance.

1 REPLY 1

‎03-29-2017 07:28 PM

HP Recommended

i recommend you open a HP support case. you may have a bad power brick or dock

I work for HP. However, all opinions and comments are my own.
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