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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-11-2013 04:44 PM

HP Recommended

Thank you for the advice---well received for sure.  I put it on Cragslist for free to anyone capable of wanting to part it out or fix it--it has a new owner as we speak.  

‎06-20-2014 03:44 AM

HP Recommended
My hard drive failed in just 7 months .doesnt the hard drive have a 3 year warranty ? I contacted the hp people and they won't give me a proper reply or solution . I do not want to spend a lot of money behind a new hard drive . I just want to know if they can fix this ptoblem for a less amount as the warranty is over and also because all the people seem to have the same problem with this pavillion g6.also my battery failed . This laptop is such a flop show . One has to spend so much in fixing it .

‎06-20-2014 02:25 PM

HP Recommended
@riddhi wrote:
My hard drive failed in just 7 months .doesnt the hard drive have a 3 year warranty ? I contacted the hp people and they won't give me a proper reply or solution . I do not want to spend a lot of money behind a new hard drive . I just want to know if they can fix this ptoblem for a less amount as the warranty is over and also because all the people seem to have the same problem with this pavillion g6.also my battery failed . This laptop is such a flop show . One has to spend so much in fixing it .

We have 12 months in the UK and I was able to get a hard drive replacement with 14 days before it expired. They have sent me a replacement and I sent the faulty hard drive back to them in the same box..

Asus ROG STRIX G16 Manjaro Xfce
HP Touchpad provided by HP
HP Microserver Gen8 10TB Debian Server

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‎06-20-2014 04:46 PM

HP Recommended

Hi riddhi, welcome to the HP Forums. I understand you are looking for warranty information for your hard drive, and repair costs for your notebook. Any repair cost, warranty questions are best answered by calling HP directly: In North America, call (800)-474-6836 outside of North America find your support number here HP Technical Support

TwoPointOh
I work on behalf of HP

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