• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-02-2017 08:59 PM

HP Recommended
Product: Elitebook Folio 1020 G1 SE
Operating System: Microsoft Windows 10 (64-bit)

i have succesfully enabled Windows Hello in account settings under sign-in options after enabling PIN and scanning two of my fingerprints. However, at the time of windows login screen, i do not get any option for logiing onto my windows using fingerprint scanner. only options available are using my password or sparekey. i have installed latest drivers of syanptics FP sensor. Screenshot of my setting appended.

Srttings.jpg

1 REPLY 1

‎06-19-2018 03:41 AM

HP Recommended

Hi Intisab,

 

I'm having the exact same problem as you. Did you find the solution?

 

Best regards,

Jan

Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.