cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
Intisab
New member
1 0 0 1
Message 1 of 2
275
Flag Post

FingerPrint Option not available at the time of Windows logon screen

HP Recommended
Elitebook Folio 1020 G1 SE
Microsoft Windows 10 (64-bit)

i have succesfully enabled Windows Hello in account settings under sign-in options after enabling PIN and scanning two of my fingerprints. However, at the time of windows login screen, i do not get any option for logiing onto my windows using fingerprint scanner. only options available are using my password or sparekey. i have installed latest drivers of syanptics FP sensor. Screenshot of my setting appended.

Srttings.jpg

1 REPLY 1
Fimber
Level 1
7 5 0 0
Message 2 of 2
Flag Post
HP Recommended

Hi Intisab,

 

I'm having the exact same problem as you. Did you find the solution?

 

Best regards,

Jan

Was this reply helpful? Yes No
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation