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- Fingerprint reader not listed in Biometric Devices

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02-28-2013
07:05 PM
- last edited on
04-19-2016
12:43 PM
by
OscarFuentes
Did you purchase your notebook before or after October 1, 2011? If you purchased it prior to this date, HP will not be producing Windows 8 drivers for the notebook, but the hardware manufacturer may. If the product was purchased after that date you'll just need to watch the product's software and driver page for the drivers to be released.
Here is more information about the upgrade from Windows 7 to Windows 8.
http://support.hp.com/us-en/document/c03451712
12-26-2014
12:31 PM
- last edited on
12-31-2014
02:19 PM
by
george-p
Hi friend, I have another problem that I found no solution in the internet, I have fingerprint already installed and listed in device manager as validity sensor under biometric category but in control panel I get "There are no fingerprint readers available at this time"
Any idea?
EliteBook 8440p, Windows8_x64
my email: [edited email by moderator]
thanx
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