Flashing screen on 4k Specte, does this problem exists on the Full HD models?

[JP681]

Hi, I briefly had a Spectre X360 13-ac041nd, which has a 13" , 4k screen.

I returned it to the vendor due to screen flashing problems (tried all possible driver updates and trips found on internet without result).

Actually, a 4k screen is a bit overkill on a small laptop, I thought it would be a nice gimmick but didn't anticipate the designflaws.

https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Flickering-screen-issue-in-HP-spectre...

Further it was a nice machine, now I consider a Spectre X360 13-ap0250nd.

Still 13", full HD screen and a great battery life.

As the screen flashing probleem seems to be a power problem, I suppose this is solved on a full HD screen.

Is that correct?

[Echo_Lake]

@JP681

Welcome to HP Forums,  

This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂

I see that your experiencing issue with display flashing, I appreciate your efforts to try and resolve the issue.
 

To get the answer to this question, Yes! its solved on full HD screen or monitor.

Performing Video Test you can isolate the issue - This test includes three tests of the video hardware on your computer.

To run the test, click Video, select one of the following tests, and then click Run Once.

Use the following steps to open the Component Tests menu.

1. Hold the power button for at least five seconds to turn off the computer.

2. Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key.

3. On the main menu, click Component Tests.

4. The Component Tests menu displays.

   Your Component Tests menu might be different, depending on the components installed on your computer.

   

And, also, You can connect to a computer to an external monitor or TV to confirm flickering is not happening.

Hope this helps! Keep me posted for further assistance.

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

[JP681]

OK, thanks.

I can't test it on the 4k Spectre anymore, I returned it to the vendor, and I get a refund.

I just try to get confirmation that a Full HD screen doesn't have this problems before I order a new Spectre with Full HD screen.