• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-01-2019 05:47 AM

HP Recommended
Product: HP Notebook 15-bs048ns
Operating System: Microsoft Windows 10 (64-bit)

I set up a password to access the BIOS configuration and I lost it.

I can boot the computer normally, and have full control over it once booted, but I can't boot from an USB stick since my boot order is locked along with the BIOS config.

I tried updating the BIOS with the HP official BIOS update for my computer, but that didn't reset the password.

 

Before the upgrade, entering three incorrect passwords showed the message

 

System Disabled

[i 92654912]

 

Currently, the message is

 

System Disabled

[i 84777602]

 

Can I unlock the BIOS with this information? Thank you in advance.

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-01-2019 06:01 AM - edited ‎01-01-2019 06:03 AM

HP Recommended

Welcome to the HP Support Community @PaulaMz

 

Reboot and enter 13526043

 

REO

View solution in original post

5 REPLIES 5

‎01-01-2019 06:01 AM - edited ‎01-01-2019 06:03 AM

HP Recommended

Welcome to the HP Support Community @PaulaMz

 

Reboot and enter 13526043

 

REO

‎01-01-2019 06:14 AM

HP Recommended

Can't believe I got a working solution that quickly. Thank you!

‎01-01-2019 06:25 AM

HP Recommended

Your very welcome @PaulaMz

 

REO

‎08-08-2019 08:53 AM

HP Recommended

Please can you help me too,I have the same problem and my version is elitebook workstation 8770w

PLZ

‎08-08-2019 09:17 AM

HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 

I work on behalf of HP
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.