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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-10-2017 10:31 AM

HP Recommended
Product: Hp Pavilion Model RT3290

Forgot password what can i do Now ... and if i reset the PC so is it will remove all the data  or except windows folder....

1 REPLY 1

‎03-11-2017 12:52 AM

HP Recommended

Hello @Asado

 

Welcome to the HP Support forum.

 

Please, read this article about password issues and follow the appropriate step >> http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/I-forgot-my-password-can-HP-help...

 

If you reset the PC - depending on the settings and your choice - it can either keep data but will probably require password or can erase everything including Windows folder. It loads the data from an image stored on a separate hidden recovery partition stored on your HDD.

 

 

Let me know if this helps.

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