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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
jhinson123
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Message 1 of 2
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Forgot password

‎04-03-2017 06:50 PM

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Product: C3Q76UA#ABA
Operating System: Microsoft Windows 8 (32-bit)
Rest password but forgot it. It is not giving me my passwird hint. There was no recovery cd made. Is there a way to bypass password or maybe put in last reset password?
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IT_WinSec
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Message 2 of 2
Flag Post

‎04-03-2017 10:10 PM - edited ‎04-03-2017 10:10 PM

HP Recommended

Hello @jhinson123

 

Welcome to the HP Support forum. Thank you for posting.

 

I think you talk about Windows login account password and not a BIOS password. Correct me if I am wrong.

 

There are not many things that could be done officially but you can definitely try to use all passwords you remember. If you use Microsoft online account (email) and not a local account, you can also try to enter the PC with previous and current passwords you remember,  PC online and offline (connected/disconnected from the Internet).

 

You can also read this HP thread for further steps >> https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/I-forgot-my-password-can-HP-hel...

 

 

Hope this helps. Let me know how it goes.

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*** I work for HP *** I express personal opinion only *** HP Expert - volunteer since 2013
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