-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Notebooks Archive
- G61 power supply problem

Create an account on the HP Community to personalize your profile and ask a question

05-18-2013 04:08 AM
05-18-2013 04:22 AM - edited 05-18-2013 04:28 AM
If wiggling the powr adapter connection at the notebook allows starting up normally, then that means the DC power jack needs to be replaced. That was good troubleshooting on your part!
If you can provide the complete product number I will be able to see how much one costs. Remove the battery and look for the service tag inside the space vacated by the battery. Post the complete product number here.
Your notebook's DC power is the type that plugs in with a cable vice requiring soldering.
There are also small business who can do it for you. This one shows how it is done. As you can see in the video, almost complete disassembly is required to replace the part. A CQ61 is the Compaq equivalent of your G61.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
06-28-2013 10:06 AM
FedUpWaiting,
Not Erico, but I can help you as well.
Yes it is possible to find the UK price for the part. All I need product number for the part or the product number of the computer and what part you want.
Thanks,
Kyle
06-28-2013 01:16 PM
I couldn't find it on the HP part surfer website, however I did find it on Amazon. However, i'm not sure how amazon works with those outside of the US. If you can order from them, here is a link: http://www.amazon.com/replacement-2000-2c29WM-693711-001-dv7-7323cl-dv7-1444us/dp/B00BJFJGOG
If not, the part number is 693711-001.
If you search that part number on Google or eBay you should find some that are for sale in the UK.
Best of luck,
Kyle
07-01-2013 02:58 PM
I'm sorry, I misunderstood originally. Unfortunately, I checked the HP part surfer store for that part and it was not listed. What this means is that your model doesn't have what is considered a "replaceable" internal jack. It is soldered to the motherboard and the part is not offered as a standalone part.
