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- HP Community
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- Notebooks Archive
- HOW TO DISABLE/REMOVE ALPS POINTING DEVICE IN W7

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03-18-2013 01:37 PM
How do I get rid of the Alps pointing device on DM1, using W7?
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Accepted Solutions
03-22-2013
07:11 AM
- last edited on
02-22-2017
02:50 PM
by
OscarFuentes
If you uninstall them from the device manager, they will continue to return. Disabling them will effectively make the touchpad a decoration. Most notebooks have a touch sensitive button in the top-left corner of the touchpad. If you doubltap this button, the touchpad should become disabled.
Some notebooks provide the disable option in the mouse properties.
1. Go to Start, search for mouse, and open Mouse under Control Panel.
2. Select the Device Settings tab.
3. The touchpad should be listed. Highlight it and there should be a Disable button just below the text window. Clicking the disable button should disable the touchpad.
If I have the product number, I may be able to check if it has the disable option in the corner of the touchpad and provide more specific steps. There are several models with the DM1 series.
Let me know what happens.
03-21-2013 03:47 PM
I understand you wish to remove the Alps pointing device on your notebook.
What is the product number of the notebook?
NOTE: Do NOT provide the serial number.
This is going to be the touchpad of the notebook. Are you wanting to remove it permanently in the sense that it can't be used, temporarily disable it, or just remove the Driver from Programs and Features to get a basic touchpad without any gestures or options.
If you want to remove its functionality completely, the easiest fix would be to disable it in the device manager.
1. Go to start, search for device manager, open the result.
2. Expand the Mice and other pointing devices.
3. Right-click the Alps device and select disable.
This should disable the touchpad so that it is no longer functioning until it is enabled in the device manager. If it is simply uninstalled, Windows will find it again the next time it reboots.
Let me know if this answered your question.
03-21-2013 05:23 PM
My computer in question is a HP Netbook, dm1. It appears there is a vicious cycle. I am able to remove the Alps Pointer, then I reboot and Synaptics Pointing Device. After I delete Synaptics, a PS/2 Compatible Mouse loads itself. I do not want to use any of these pointers as it makes it very difficult to use the keyboard. I would like to use a Logitech Infrared mouse and the keyboard only. Thus, I am trying to get rid of all of these pointer devices. Any help would be deeply appreciated.
03-22-2013
07:11 AM
- last edited on
02-22-2017
02:50 PM
by
OscarFuentes
If you uninstall them from the device manager, they will continue to return. Disabling them will effectively make the touchpad a decoration. Most notebooks have a touch sensitive button in the top-left corner of the touchpad. If you doubltap this button, the touchpad should become disabled.
Some notebooks provide the disable option in the mouse properties.
1. Go to Start, search for mouse, and open Mouse under Control Panel.
2. Select the Device Settings tab.
3. The touchpad should be listed. Highlight it and there should be a Disable button just below the text window. Clicking the disable button should disable the touchpad.
If I have the product number, I may be able to check if it has the disable option in the corner of the touchpad and provide more specific steps. There are several models with the DM1 series.
Let me know what happens.
03-22-2013 08:40 AM - edited 03-22-2013 08:40 AM
You are most welcome.
I'm glad it is now taken care of for you. 🙂
Thanks for updating the community.
01-26-2015 10:53 AM
I have a HPStream that I just bought. I am trying to disable, uninstall the mouse pad.......I have disabled and uninstalled it many times but it is still there. I use a wireless mouse and do not want the touch pad at all. How do I get rid of this?
I have also tried to disable the password login when the computer wakes up........but it still is there and i have to enter the password each time. I like the laptop but this is frustrating.....I do not want to send this back.
