-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Notebooks Archive
- HP 550 Driver for Windows 7 32 and/or 64 bit

Create an account on the HP Community to personalize your profile and ask a question

02-02-2014 09:13 AM
I apprichiate your diligence 🙂
I've tried this one too, not working 😞
I dont know what happened, win 7 32 ultimate bit were been installed and everything worked very well. It's just a newer version of win 7 ultimate.
02-02-2014 09:26 AM
OK...
Let's try one more thing...
First I will need some info from the video controller.
Click on the video controller needing the driver, and post the hardware ID for it.
Use this guide after you click on the video controller to find the window where the hardware ID can be found.
http://www.wikihow.com/Find-Hardware-ID
I have to do some other things, and when I get back, we will try one last ditch effort to get the driver installed.
02-06-2014 05:03 AM
PCI\VEN_8086&DEV_2A12&SUBSYS_3618103C&REV_0C
PCI\VEN_8086&DEV_2A12&SUBSYS_3618103C
PCI\VEN_8086&DEV_2A12&CC_030000
PCI\VEN_8086&DEV_2A12&CC_0300
Hy! There are the hardware ID
I have to tell, that after installing the Intel driver you suggested, seems like everithing is OK, but the reality is that nothing different like before. So, in the device manager/display adapters show like the driver is ok.
but in device manager there is an "other devices" and in there is an "unknown device" which I have no idea what is. The hardware ID of this is:
ACPI\HPQ0006
*HPQ0006
02-06-2014 07:53 AM
Hi:
If the video driver is properly installed when you go to the device manager, and click to expand the Display Adapters category you will see an Intel Graphics adapter listed.
If you see an Intel Graphics adapter listed, then it is what it is.
If the driver is not installed, you will see a Standard VGA adapter listed.
If you see a Standard VGA adapter listed, then let me know and I will give you another method to try to install the Vista graphics driver.
The driver you need for the ACPI\HPQ0006 is this one:
02-07-2014 03:31 AM
Hy! Thank you for everything!
Finally I've installed Vista, and the driver for Vista, but sadly I still have the problem with the video playing. It can be a hardware problem as I think. What you say? 🙂 Anyway, the best way if I go into a service.
02-07-2014 08:20 AM
You're very welcome.
Yes I think it is something that we can't solve at our level if you have now installed Vista and the graphics driver still does not work.
You may want to consider getting a new or refurbished notebook because if it is a hardware problem the only way to fix it is to replace the motherboard.
That would be a waste of money in my opinion to invest in an outdated model.
- « Previous
-
- 1
- 2
- Next »
