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- Re: HP Client Security Manager Incompatible With Windows 10

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04-06-2016 07:24 PM
Team HP, I keep coming to these post since I bought a WS Zbook 14 (June 2015). I would love to upgrade to Win 10. But, after reading these horror stories, I do not feel comfortable removing HP Client Security. HP need to work with Msoft to create a downloaded upgrade, that is plug-&-Play for us customers. Pls, posted this, once is done.
04-06-2016 09:13 PM - edited 04-06-2016 09:17 PM
@HPZbook wrote:Team HP, I keep coming to these post since I bought a WS Zbook 14 (June 2015). I would love to upgrade to Win 10. But, after reading these horror stories, I do not feel comfortable removing HP Client Security. HP need to work with Msoft to create a downloaded upgrade, that is plug-&-Play for us customers. Pls, posted this, once is done.
The Dec 2015 v8.3.17.2042 upgrade for HP Client Security Manager supports Win7,8 and 10 and should allow you to upgrade to Win10.
Back up your data to an external drive first, install the HP Client Security upgrade then retry the Win10 upgrade. Do not try uninstalling HP Client Security.
SP74101 download link:
ftp://ftp.hp.com/pub/softpaq/sp74001-74500/sp74101.exe
Edit: (not an employee - we deployed 60 ProBooks with this version and it's been stable)
04-08-2016 11:51 AM - edited 04-08-2016 11:55 AM
this error has been covered previously in this thread
06-20-2016 11:43 AM
Saw the same error. Unable to uninstall or repair install. Went to the following site downloaded and installed and it successfully installed. Note this is only if you have Windows 10 already installed. http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=7343205&swItemId=ob_164558_1&swEnvOid=419...
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