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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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Team HP, I keep coming to these post since I bought a WS Zbook 14 (June 2015). I would love to upgrade to Win 10. But, after reading these horror stories, I do not feel comfortable removing HP Client Security. HP need to work with Msoft to create a downloaded upgrade, that is plug-&-Play for us customers. Pls, posted this, once is done.

HP Recommended

I hope this can be fulfilled because I still have not been able to remove his instaler..

HP Recommended

@HPZbook wrote:

Team HP, I keep coming to these post since I bought a WS Zbook 14 (June 2015). I would love to upgrade to Win 10. But, after reading these horror stories, I do not feel comfortable removing HP Client Security. HP need to work with Msoft to create a downloaded upgrade, that is plug-&-Play for us customers. Pls, posted this, once is done.


The Dec 2015 v8.3.17.2042 upgrade for HP Client Security Manager supports Win7,8 and 10 and should allow you to upgrade to Win10.

 

Back up your data to an external drive first, install the HP Client Security upgrade then retry the Win10 upgrade.  Do not try uninstalling HP Client Security.

 

SP74101 download link:

ftp://ftp.hp.com/pub/softpaq/sp74001-74500/sp74101.exe

 

 

 Edit: (not an employee - we deployed 60 ProBooks with this version and it's been stable)

 

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error.JPG

 

still error, i hope some one help pls...

HP Recommended
HP Recommended

give me please

HP Recommended

Saw the same error.  Unable to uninstall or repair install.  Went to the following site downloaded and installed and it successfully installed.  Note this is only if you have Windows 10  already installed.  http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=7343205&swItemId=ob_164558_1&swEnvOid=419...

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