HP Connection Manager: Fatal Error, HP Connection Manager Service has stopped responding.

[laksh20]

Did you try enforcing policies on your anti virus ?

[Dragon-Fur]

MrsCarosella

Welcome to the HP Community Forum.

It might be an issue with Security as mentioned by new member laksh20 .

Another possible contributer and worth checking might changes in your general Updates or system configuration setup:  It might be time to Update, or at least reinstall, your Connection Manager program.

The following Connection Manager is an older configuration program from your System's Support Pages:

sp45134 connection manager V3.0.0.RevS

This Connection Manager is a newer program -- this version may be compatible with your computer:

HP Connection Manager sp54945 V4.1.25.1

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Before you decide to install either program, complete the following:

• Close running programs, browsers, and games

Next:

• Create a Restore Point: 

Restore Point XP  OR  Create a Restore Point – Win7  OR  Create a restore point Win8

Next:

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Assure you have .NET Framework 3.5 installed:

• Open a Windows Explorer window > Navigate to the following Path:

   %windir%\Microsoft.NET\Framework\

• Check folder contents for the appropriate version of Framework.

• If the correct version of Framwork is missing, open your Browser > go to Microsoft > Follow the Instructions to Download and install the framework package:

Microsoft .NET Framework 3.5 Service Pack 1

• After the procedure is complete > Reboot / Restart your computer

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• Decide which of the two Connection Manager programs you want to (re)install.  If you wish, start with the older (original) Connection Manager -- try it.  If you want to then try the new program, Create Restore Point, and install the newer version of the Connection Manager program.

OR

• You might like to try the newer version right away.

Your decision -- there is no one "right answer" --

You are the administrator and boss of your computer.

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• Download the program to your computer

NOTE the name and the location - the *.exe file will likely save to "Downloads “

• Install the Software / Driver installation package: 

If you have ‘Admin’ control, you may highlight the package(s) and “double-click” to install, else Right-Click, Select ‘run as Administrator’ and install.

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Reference:

Connecting to a Network with Connection Manager 4.x

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