HP Envy 15 cooling fan issue!!!!!!

[bigbuddha360]

hey so when i started up hp envy 15 laptop this morning i had a problem. it turned on then gave me this message instantly:

"The system BIOS has detected a possible issue with the cooling fan.

The cooling fan is an important part of a notebook PC. Operation of a notebook  PC for an extended period of time with out the cooling fan may result in permanent damage to the notebook PC.

Cooling fan (902)

ENTER -Shutdown

For more information, please visit: [broken link removed]

BUT i also hear the fan when it starts and while it is still on so i know its working! And the only thing i can do i press ENTER to shut it down or press the power button to shut it down, and if i leave it on it will automatically shut down after 56 sec.

so if anyone knows what the problem is and how to fix it please tell thanks!

Edit by Katie_H (3/30/11): Removing broken link

[wes_notebooks]

bugbuddha360,

HP just released a new BIOS for the Envy 15 that resolves this issue.

-wes

Edit by Katie_H (3/30/11): Fixing broken link

[bigbuddha360]

well thanx BUT i took a smell of the vents of the laptop and i could smell burnt plastic so i think what has happend is the fan melted because the laptop does get really hot

[wes_notebooks]

An even newer version of the BIOS has been released for the 902 error:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&lang=en&softwareitem=ob-82185... 

wes

Edit by Katie_H (3/30/11): Fixing broken link

[firecrow911]

Does anyone have a copy of 15-1050ca F.07 BIOS?  I upgraded the BIOS to F.24 and now the fans don't work and HP has taken the BIOS updates offline!!!!! GRRRRRRRRRRRRR!

[wes_notebooks]

Version:F.2A A is here

[mdunn9900]

I have the same issue. Right fan doesn't ever turn on and randomly get the 902 Error when it boots up.

I am using the latest BIOS update: F.2A. Still no improvement.

[dtchen]

I've got the same issue as mdunn9900. My ENVY 15 just came in yesterday, started it up, got the error on the first boot. After a while, I tried again and it worked. Went in and checked, and it's already got the most recent BIOS update (F.2A). It's still giving me the error pretty commonly.

EDIT: I'm messing with it a bit right now, and it seems like it's displaying the error every time unless I've got it on a cooling stand (Zalman NC-2000), in which case it only displays the error every once in a while.

[Bookworm]

If you are having this issue please check to make sure you have the latest BIOS version on your Notebook, below is the one for the Envy 15

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-85150-1&lc=en&dlc=en&cc=us&...

If this does not resolve your issue please reply and put in your BIOS version and issue

Good luck.

[Rob85]

Hi,

I have the same problem with my HP Pavilion dv6 2180el

I tried to download the BIOS update that resolve this problem (from an other computer)... but now HOW CAN I INSTALL IT on my pc if I can't load windows and there is just that screen?