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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-05-2014 03:08 PM

HP Recommended

I need help disabling the touchscreen on my HP Envy. I've tried to look it up on here but I have found nothing. I'm not really sure how much more explicit I can get about what kind it is. If you have any advice on how to figure that out, that would be helpful. Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-06-2014 03:25 AM

HP Recommended

 

For Windows 8 and 8.1 with a newer notebook open the device manager. The same procedure is likely to be quite similar for Windows 7. 

 

Touchscreen.PNG

 

Right click the HID-Compliant Touchscreen device and select Properties to invoke the properties window.

 

touchscreen2.PNG

 


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



View solution in original post

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13 REPLIES 13

‎07-06-2014 03:25 AM

HP Recommended

 

For Windows 8 and 8.1 with a newer notebook open the device manager. The same procedure is likely to be quite similar for Windows 7. 

 

Touchscreen.PNG

 

Right click the HID-Compliant Touchscreen device and select Properties to invoke the properties window.

 

touchscreen2.PNG

 


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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‎07-06-2014 12:53 PM

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And if they had a real user's manual for their computers, a FN key usually disables the touch screen, don't know why or how they can sell products without a user's manual. But I like most do not realize they sell desktops without users manuals and no one knows how to tell you what this light is for or how to use this FN key shortcut, or how to access this feature on the computer you spent hundreds of bucks for is disgusting.

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‎07-07-2014 01:54 AM

HP Recommended

@TDS777

 

The manual is accessible in the HP Support Assistant.  In the HP Suppot Assistant there is also a users manual which decribes everything on and in the notebook, complete with images.   

 

The next time you don't know, just ask instead of ranting.


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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‎07-07-2014 04:42 AM

HP Recommended
@erico wrote:

@TDS777

 

The manual is accessible in the HP Support Assistant.  In the HP Suppot Assistant there is also a users manual which decribes everything on and in the notebook, complete with images.   

 

The next time you don't know, just ask instead of ranting.

erico,

 

So why don't they have a User's Manual for the ENVY 700 Series Desktops (so called high performance line) I just purchased the end of May? They have a picture setup guide but no user manual.

 

I also purchased a ENVY laptop/notebook last November there is a great users manual for it, showing all features & functions I have yet to find anything like that for the ENVY 700 series of desktops. There is a decent troubleshooting and maintenance guide but no real USER's Guide. I wonder what it would have been like for a 1st time desktop buyer not knowing anything about a desktop to try to figure the new purchase. BTW what other panel lights at the top above the 1st DVD/CD player are there besides the Bluetooth, HardDrive, and Wireless indicator lights? No one has been able to answer simple things such as that which are usually in a USER's Manual.

 

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‎07-07-2014 05:22 AM

HP Recommended

I will ask my internal HP contacts why they do not have User Guides for desktops. You posed a valid the question so I will ask HP about it for you.

 

 

 

 

 


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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‎07-07-2014 05:57 AM

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@erico wrote:

I will ask my internal HP contacts why they do not have User Guides for desktops. You posed a valid the question so I will ask HP about it for you.

 

 

 

 

 

Thank You very much :generic:

 

Looking back through the forum others have the same problem. The other desktops I've had were ASUS barebones I built myself even they had a very good User Manual.

 

I'm not trying to slam HP but cannot understand the reasoning behind no User Manuals.

 

I was getting ready to box up and return my ENVY 700-200 because I could not find the optional better front I/O and card slots, didn't realize the lower front panel slid down to access them. Found out the panel slid down on NewEgg site.

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‎02-01-2015 06:37 PM

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Perfect! thanks!!!!

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‎08-28-2015 04:53 PM

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It doesn't show what each HID compliant device is so please tell me how to figure out
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‎09-23-2015 11:19 AM

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If I disable my touchscreen will I still be able to use my laptop's monitor ?

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