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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Hp Envy 15-j052tx
Microsoft Windows 8 (64-bit)

Hi

 

Recently I did an clean install of windows,  now all my HP software has gone. I want to restore my laptop to factory setting but I am not all to using HP recovery manager to acess my Recovery Drive. My recovery drive is intact and I have found these files:

 

WinUCRD.wim

ESP.wim

install.wim

build.wim

boot.wim

 

Could someone please guide me as to how I can restore my PC.

Please Help

 

Thanks in Advance

Jason

8 REPLIES 8
HP Recommended

Follow the tutorial on the following Microsft web document.

http://windows.microsoft.com/en-us/windows-8/create-usb-recovery-drive

 

 

Once you have created the usb recovery drive you can boot to it and perform a factory image recovery. That will put your notebook back in the state it was in when you took it out of the box.

 

 

 



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HP Recommended
Thanks Erico

But I do not have Hp recovery manager. What can I do?
HP Recommended
I read somewhere I might need to use imagex or windows image development kit, but I do not know how.
Please help

Regards Jason
HP Recommended

Read the Microsoft tutorial on creating the recovery drive. That is why I provided the link in my last post.

 

Create the usb recovery drive and boot to it.

 

When you boot to it, the Recovery manager should be invoked. 

 

Use it to perform a factory image recovery.

 

That will recreate the original partitioning scheme.



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HP Recommended
Hi Erico

I followed the tutorial but when I go to 'Create a Recovery Drive' I am not able to tick the box bellow.
Eg Note

"The checkbox is greyed out when your PC doesn’t have a recovery partition. The recovery drive will include only the recovery tools and a bootable image, but not a recovery image to use for refreshing or resetting your PC."

Is is still possible to restore or even reinstall HP software from here?

Regards
Jason
HP Recommended

If that is the case then it appears that you are out of luck. The recovery partition is no longer viable if the option to make a recovery partition from one already present is not there.

 

You can purchase a usb recovery flashdrive from HP or an HP partner.



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HP Recommended
Thanks Erico

I looked for a usb recovery flash drive from hp but all I could find was one for Windows 7. Could you please link me a place or site where I could purchased such for Windows 8.

Thanks Again
Jason
HP Recommended

What was the original OS that was installed?

 

Obtaining recovery discs or an HP USB recovery flashdrive.

http://support.hp.com/us-en/product/HP-ENVY-15-Notebook-PC-series/5354982/model/5450170/document/bph...

 

 



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