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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-13-2014 10:25 AM

HP Recommended

Hello Sirec

 

I understand you are still experiencing an issue updating your HP G72 Graphics Driver to a higher Service Pack then sp50231? I would like to offer my assistance in this. I would recommend that you download and installed the Service Pack sp50704 as it is for your system and Windows 7 64-bit. To install this Service Pack simply follow the instructions below:

 

Step 1. Download the file by clicking the "Download" or "Obtain Software" button and saving the file to a folder on your hard drive (make a note of the folder where the downloaded file is saved).

Step 2. Double-click the downloaded file and follow the on-screen instructions.

 

I hope this provides you with the resolution that you are seeking. Thank you for posting on the HP Forums. Have a great day!


Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!

Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.


Dunidar
I work on behalf of HP

Find out a bit more about me by checking out my profile!

"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

‎01-14-2014 04:30 AM

HP Recommended

Ok I download and Instal Service Pack sp50704 ... and now I have graphics driver version 8.741.1.0 - date of creating driver 9.9.2010...but I'm looking for something newer...Driver of the year 2012-13 for example...

 

 

‎01-14-2014 08:42 AM

HP Recommended

Hello again Sirec

 

Unfortunately, the driver I provided is the newest driver available for your computer running Windows 7. You can keep checking back on your drivers page here to see if any newer drivers come available.

 

I hope this answers your question. Thank you again for bringing your issue to the HP Forums. Have a great day!


Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!

Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.


Dunidar
I work on behalf of HP

Find out a bit more about me by checking out my profile!

"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

‎01-14-2014 09:10 AM

HP Recommended

Thank you so much for solving the problem...but it is strange that the equipment manufactured in 2011 has the latest support from 2010.

 

 

‎11-02-2014 07:54 AM

HP Recommended

hello i have an hp g72-a10ev 

i install graphics drivers 

an intel 

but when i install ATI radeon hd 5470  my laptop  show me a black screen can you help me ? 

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