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Hi,

 

I am sorry that I forgot to mention this before.

I have tested this laptop with an external monitor while doing all the tests.

I could not get a VGA signal at all!

 

Does it mean that a malfunctioning VGA chip is the cause to this?

 

Thank you

HP Recommended
It does mean that either the video card or motherboard has failed. Sorry 😞

However, the solution is the same regardless of whether it is the motherboard or video card and that is replace the motherboard.

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HP Recommended

I was afraid this was the outcome....

It is not practical to replace the MB of this model as you can buy a new similar one for that cost:smileysad:

 

Thanks anyway for your time!

HP Recommended
Sorry this didn't have a better outcome for you. 😞

Getting a new notebook is certainly an option and the better option as it would be all new hardware with a one year warranty out of the box.

However, you might look into getting a price quote from a local PC shop and weigh that against the cost and benefits of a new notebook. I'm not saying getting it repaired is the better option, but it might turn out to be cheaper than one would think depending on your area.
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Well I have seen similar models going for around AUD 110 (which has been used as display models) and I don't think repair cost of replacing the MB would be chaper.....

 

But thanks a lot for your time and effort.

 

Really appreciate it!

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