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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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Ur doing the "have disk" method? That error msg ur saying shouldn't even come up
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When i use the have disk methood it says this driver does not support this version of windows. I got  this file from the mediafire link, is it the right one?

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picture 1.png

picture 2.png

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can anyone suggest ideas to fix this?
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There should be 2 different files included. One of them won't work the other will
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@spongewardk wrote:

It just says windows has determined this driver to be up to date, and refuses to update.



I got the same thing, driver wont update:/ wrong system possibly...

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do u guys at least see the 2 different choices after the "have disk" steps?
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Yes, i saw a confermation saying it was an unsigned driver and asking if i was really sure i wanted to do that.

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Has anyone got these drivers to work on windows 7?

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Haven't tried the newest one he posted (11.11c) but the one he posted right before is working on my 64bit windows 7 dv6t-3000 se
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