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- HP Pavilion Entertainment PC drivers

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06-04-2011 08:44 AM - edited 06-04-2011 08:45 AM
which Windows 7 version ? 32-bit or 64-bit?
Please identify your notebook/pc with more than the series name .
Look at the base/rear/side of the notebook/pc at the barcoded sticker.
Post items numbered 1 and 2 on the following image. Your barcode may be slightly different but will still have the important imformation needed for us to help you.
###Do not post the serial number as it is personal information.###
Post the installed operating system version ( and whether it is 32 or 64-bit ) and whether the CPU is an AMD or Intel product
Not posting all of the information as requested will delay our responses and slow troubleshooting of the issue that led you to author a thread.
Best regards,
erico
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
06-04-2011
12:48 PM
- last edited on
02-21-2017
01:56 PM
by
OscarFuentes
If you do not have the sticker pictured above, look at alternate ways to find PN and/or full model number tag as outlined here>> Locating Model Number
**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
06-04-2011 02:06 PM
Hi:
Give these drivers a try:
Touchpad:
Fingerprint sensor:
Paul
11-26-2013
08:32 AM
- last edited on
04-20-2016
10:35 AM
by
OscarFuentes
Hi Amine001,
I saw your post looking for drivers. I will be happy to assist but I need more information then what you have provided. What is your product number? What operating system are you running? What drivers are you looking for?
Find your product number on a notebook:
http://support.hp.com/us-en/document/c00033108
Finding your OS:
http://windows.microsoft.com/en-CA/windows/which-operating-system
Thank you,
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP
02-19-2014 11:00 AM - edited 02-19-2014 11:02 AM
serial # CND 839 16 PF
mODEL pAVILION DV6748US Pavilion entertainment
I had vista and upgraded to Windows 7 ( 32 bit)
It states that I need 2 base sytems device and a coprocessor.
Where do I find these.
thanks
02-19-2014 12:26 PM
Hi:
You need these two drivers for your dv6748us:
Coprocessor:
Base system:
